Privacy Policy

Last updated: October 13, 2026

This Privacy Policy explains how HubRove ("we," "us," or "our") collects, uses, discloses, and safeguards your information when you use our website, mobile applications, and platform (the "Platform"). The Platform connects travelers with businesses, services, marketplaces, and travel experiences.

By creating an account or using any part of the Platform, you agree to the practices described in this Policy. If you do not agree, please do not use the Platform.

1. Information We Collect

Information you provide: name, email address, phone number, profile photo, business details, payment method data (processed by our payment partners), booking and order information, reviews, messages, and support requests.

Information collected automatically: device identifiers, IP address, browser type, location (with consent), usage logs, cookies, and similar technologies.

Information from third parties: social login providers, payment processors, and business partners may share limited data when you connect or transact.

2. How We Use Your Information

• Provide, personalize, and improve the Platform.
• Process bookings, orders, payments, and refunds.
• Verify businesses and service providers.
• Send notifications, updates, and support communications.
• Detect, prevent, and address fraud or abuse.
• Comply with legal obligations.

3. Sharing of Information

We share information with: payment processors, hosting and infrastructure providers, business partners (when you transact with them), legal authorities where required by law, and successors in the event of a merger or sale.

We never sell your personal data.

4. Cookies and Tracking

We use cookies for authentication, preferences, analytics, and advertising. See our Cookie Policy for details.

5. Data Retention

We retain your data for as long as your account is active and as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

6. Your Rights

Depending on your location, you may have the right to access, correct, delete, or export your data, and to object to or restrict certain processing. To exercise these rights, contact us at privacy@HubRove.com.

7. Security

We use encryption, access controls, and monitoring to protect your data. No method is 100% secure, but we work to protect your information.

8. Children's Privacy

The Platform is not directed to children under 13 (or the applicable age in your jurisdiction). We do not knowingly collect their data.

9. International Transfers

Your data may be processed in countries with different privacy laws. We take steps to ensure appropriate protection.

10. Changes to This Policy

We may update this Policy. We will notify you of material changes via the Platform or email.

11. Contact Us

Questions? Email privacy@HubRove.com or write to: HubRove, Legal Department.